For LTC facilities
A single vetted staffing partner for your facility.
Talk to a TrueCare™ operator about your shift coverage needs. We work with long-term care homes, retirement residences, and assisted living across Ontario.
Tell us about your facility below. We'll review and reach out within 1–2 business days to schedule a call.
- Long-Term Care Homes
- Retirement Residences
- Assisted Living Facilities
Vetted & currency-enforced
Credentialed professionals, ready before the shift starts
Every PSW, RPN, and RN is verified — NACC or CNO registration, current CPR certification, Vulnerable Sector Check, and TB test — with expiry dates on file. If a gating credential lapses, the professional is automatically paused from new offers until it's renewed. Immunizations are recorded as an optional self-declaration.
What you get
A managed marketplace — simpler than running an in-house pool for access to reliable professionals, while giving homes more flexibility and control than traditional staffing models.
Single vetted staffing partner
Every care professional has been credentialed against the Ontario rules that matter: NACC certificate for PSWs, CNO registration for nurses, CPR certification, Vulnerable Sector Check, TB test, and government ID. You see the credential expiry dates, and if one lapses the professional is automatically paused from new offers until it is renewed.
Predictable biweekly billing
Simple, predictable billing on standard B2B terms, agreed upfront — no surprises mid-period. We invoice on a biweekly cycle, with your rate card, payment terms (Net 15 or Net 30), PO reference, dunning profile, and any late-payment interest all set per contract.
Real people, real support
Staffing needs don't always happen during business hours. Our team is available to help with coverage, scheduling, and account questions when you need us — real people who understand the complexities of care staffing, working in your shift cycle including late-evening posts and weekends.
Why facilities choose TrueCare™
- ✓ Reduced administrative workload
- ✓ Fast, reliable shift fulfillment
- ✓ Transparent pricing — agreed up front
- ✓ Credential verification before every placement
- ✓ Responsive support from a real operator
- ✓ Built for Ontario healthcare staffing
How it works
- 1
Tell us your staffing needs — a quick call to set up your facility, rates, and contract terms.
- 2
Post your shifts — single shifts or ongoing coverage, right in your portal.
- 3
We match verified professionals — every placement is credential-verified before they arrive.
- 4
Shift confirmed — you’re notified in the platform the moment coverage is locked in.
- 5
Timesheets approved — review and approve hours right in your portal.
- 6
One clean invoice — delivered by email and available in your portal. No surprises mid-period.
Roles we staff
From the front lines of care outward, TrueCare™ provides credentialed, reliable professionals for your operation — for single shifts, recurring coverage, and hard-to-fill nights, weekends, and statutory holidays.
Personal Support Workers (PSWs)
The backbone of daily resident care — personal care, mobility, feeding, and daily living support. Each PSW holds a NACC certificate and completes full credential verification before their first placement.
Registered Practical Nurses (RPNs)
Skilled, CNO-registered practical nurses for medication administration, treatments, documentation, and resident monitoring — stepping into your team’s workflow seamlessly.
Registered Nurses (RNs)
Experienced, CNO-registered nurses for clinical leadership, complex care needs, and charge coverage — senior clinical capacity on short notice.
Cooks & Dietary Aides
A care home runs on its kitchen. Our experienced cooks and dietary aides handle meal preparation, food service, and day-to-day kitchen support — cooking to your facility’s menu and dietary requirements, including texture-modified and therapeutic diets — so residents never feel a staffing gap at the dinner table.
Last-minute staffing gap?
Reach out when a gap opens. Urgent requests are broadcast immediately to available, qualified professionals in your area, and our team works with you until the shift is covered.
Tell us about your facility
Ready to take the next step? No commitment, no per-shift form to fill out. Tell us about your coverage needs and we'll reach out to set up a short call to walk through pricing, coverage, and contract terms.