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TrueCare Partners
Legal

Privacy Policy

TrueCare™ Partners is committed to protecting your personal information in accordance with Ontario and Canadian privacy law (PIPEDA). We do not store personal health information.

Draft — pending legal review. This outline is a placeholder. The final Privacy Policy will be published before launch.
Information we collect
Contact details you provide (name, email, phone), account information for care professionals, facilities, and families, and the information needed to vet care professionals and process staffing, billing, and payments.
How we use it
To operate the marketplace — matching, scheduling, credentialing, invoicing, payouts, and support — and to communicate with you about your account.
Service providers
We use trusted third parties to run the service (for example, payment processing, email delivery, and mapping). They handle information only as needed to provide their service to us.
Your choices
You can request access to, or correction of, your personal information. Contact us using the details below.
Contact
Questions about privacy? Email [email protected] or use our contact form.